1. Using Service Soar

By creating an account or using Service Soar, you agree to these terms. Service Soar is a platform for discovering providers, posting projects, messaging, marketplace activity, AI-assisted planning, and subscription-based features. You must provide accurate information, keep your account secure, and use the platform lawfully.

2. Accounts, Sign Up & Onboarding

You must be at least 18 years old to create an account and complete onboarding. During sign up and onboarding, you may be asked to choose a role, provide profile details, accept legal agreements, and select a paid or free plan.

• You must provide truthful onboarding and profile information.
• You are responsible for any listings, reviews, messages, project posts, or plan selections made through your account.
• We may suspend or remove accounts that use false information, impersonation, spam, or abusive conduct.

3. Plans, Billing & Subscriptions

Some features are included only on paid plans. If you choose a paid plan during onboarding or later, billing is handled by our payment provider. Subscription terms, renewal timing, cancellation rules, and access levels depend on the selected plan.

• Paid access begins only after successful checkout or confirmed activation.
• Free and paid features may change over time as the product evolves.
• You are responsible for reviewing plan details before purchase.
• Refunds, if any, are governed by applicable law and the specific subscription terms presented at checkout.

4. AI Features

Service Soar may offer AI-assisted search, project planning, recommendations, summaries, moderation, and related tools. AI outputs are provided for convenience and may be incomplete, approximate, or unsuitable for your situation.

• You must review AI-generated suggestions before relying on them.
• AI estimates, matching, and recommendations are not professional, legal, financial, or safety advice.
• We may restrict or remove AI access from certain plans, users, or regions.

5. Provider Listings, Projects & Messages

• Providers must keep listing details, categories, availability, and credentials accurate.
• Customers must post honest project descriptions and communicate respectfully.
• Messages, reviews, and uploads must not contain illegal, abusive, fraudulent, or misleading content.
• We may moderate, remove, or restrict content that breaks platform rules or creates safety risks.

6. Marketplace & Listings

Marketplace listings must be lawful, accurate, and owned or properly authorized by the seller. You are responsible for the content, pricing, category, condition, and legality of what you list.

• No illegal, unsafe, counterfeit, prohibited, or misleading items.
• Buyers and sellers transact at their own risk unless a specific protected checkout flow says otherwise.
• We may remove listings or suspend accounts that appear fraudulent, unsafe, or non-compliant.

7. Legal Agreements & Consent Records

When you accept terms, privacy, cookie choices, age confirmation, or onboarding agreements, we may record the acceptance date, account identity, version number, and related consent metadata for security, compliance, and audit purposes.

8. Limitation of Liability

Service Soar is a platform and is not a party to every transaction, booking, quote, provider engagement, or marketplace exchange. We are not responsible for user conduct, service quality, project outcomes, item condition, missed expectations, or third-party disputes, except where required by law.

9. Changes to These Terms

We may update these terms to reflect new features, legal requirements, billing changes, onboarding updates, or product improvements. Continued use after updates means you accept the revised version.