Accessibility Statement

Service Soar is committed to making our platform usable by everyone, including people with disabilities. We aim to conform to WCAG 2.1 Level AA standards.

Last updated: 2 September 2026

Our Commitment

We design and build Service Soar to be accessible to the widest possible audience. We test against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continually improve the experience for users who rely on assistive technologies.

Accessibility is an ongoing effort. If you encounter a barrier, please tell us — we treat accessibility reports as a priority.

Accessibility Features
Adjustable text size
Increase or decrease font size from 80% to 150% in the in-app Accessibility menu.
High & low contrast modes
Switch between normal, high, and low contrast to suit your vision.
Screen reader support
Semantic HTML, ARIA labels, and live regions for compatibility with VoiceOver, TalkBack, NVDA, and JAWS.
Keyboard navigation
Full keyboard support with visible focus indicators and a "skip to main content" link.
How to Adjust Accessibility Settings

In the Service Soar app:

  1. Open Profile → Settings
  2. Tap Accessibility
  3. Adjust font size, contrast, motion, and theme

Settings are saved on your device and applied across the app.

Standards We Follow
  • WCAG 2.1 Level AA — Web Content Accessibility Guidelines
  • EN 301 549 — European accessibility standard
  • Apple Human Interface Guidelines — Accessibility
  • Google Material Design — Accessibility
Known Limitations

Some user-generated content (such as photos uploaded by other members) may not include alternative text. We encourage all members to add descriptive captions and are working on AI-assisted alt text to fill these gaps.

Report an Accessibility Issue

If you experience any difficulty using Service Soar, please contact us. We aim to respond within 2 business days.

General support: support@servicesoar.com
Or use our Support form.
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